Shipping and Privacy Policies
All orders must be paid in US funds. All orders are sent discreetly in unmarked envelopes or boxes. The return label simply says our return address.
Postal Money Orders
We recommend that you use a Postal Money Order for the fastest service using the mail. We have had no problems with this form of money order in the past. If your order is paid with a Postal money order, processing is only 2 - 3 business days. All other money orders are held for 30 days before processing.
All International Orders must be in excess of US $100 worth of merchandise (besides Canadian orders).
It is not possible to quote a shipping cost without knowing what the order will be since shipping is based on weight. Please place your order and we will contact you with the proper shipping and insurance charges to your location.
Unfortunately, because of the increased amount of fraud involving overseas orders, any overseas order over $375.00 will have to be paid for with a check or international money order sent to our address listed above. We have to clear the check and you will receive your merchandise in about 6 - 7 weeks. We apologize for this inconvenience.
Shipping & Handling Charges For US Domestic Orders Only
Processing Time for Express orders
Our company has one day processing. If you place your order with us before 5pm EST Monday through Friday it is printed at end of day and is received by the shipping department the following business day. If it is placed after business hours we will not charge it out until the following day and it will print at end of that business day. We are NOT in the office on weekends. For example, when selecting any type of expedited shipping you will still incur that one day of processing. If you place a UPS Next Day Overnight order with us by 5pm Monday it will reach shipping Tuesday and it will reach you Wednesday. If you want to receive your order by Friday, just be sure to Choose UPS 3 day shipping and place your order over the weekend or at latest by Monday 5PM. It will print out Tuesday and arrive by Friday. If you order on Tuesday before 5 pm, you may choose 2 day air and it will ship Wednesday and arrive Friday. Express Shipping Charges Click the link to view express shipping charges. The charges listed for express delivery should give you a fair idea of the cost for requesting an express delivery shipment. You can request the service you desire in the comments section of the online order form.
Returns and Exchanges
Federal law prohibits the return of articles worn against the body for health and sanitary reasons. Be sure to provide us with your correct measurements so we can size you properly. We do NOT refund shipping fees for refunds or exchanges
The following items are not returnable:
All lingerie (panties, bras, slips, gaffs, stockings, pantyhose, Wigs and cosmetics for sanitary reasons Any custom ordered item. Breastforms are exchangeable (for size/shape exchange only) Shoes. Any merchandise stained, worn, torn or abused in any way is not returnable
More Information about Returns
- There is a 20% restocking charge on all returns. You must send this in with the return. SHOULD YOU BE EXCHANGING, a $5 EXCHANGE FEE IS NECESSARY.
- For a breastform size or shape exchange, you must send in $15.00 with the return to cover reshipping and reprocessing fees
- Shipping and handling fees are not refundable. $20.00 charge for returned checks.
- Returns should be sent certified mail or delivery confirmation to our PO Box address listed above to insure that they are not lost. You must return merchandise within 10 days of your receipt of merchandise from us. We maintain tracking records for all packages.